Does the driver support latest Windows?
Refer to the Windows 7/8/8.1/10 compatibility table.
When you connect LE-3500/LE-2500/LE-1500 to your PC for the first time, the PC will try to install the driver automatically. At this time, Windows 7 will once fail to install the driver. However, you can update it from Device Manager, and then the driver will be installed successfully.